I told her I called down around 10, was transferred to to the front desk where a man answered and eventually granted an extended checkout. I went to the lobby desk to inform them we couldn’t get in our room and clerk responded with its past your checkout time. Walked around to find a door that didn’t require one went to our room to find it didn’t work there either. We got our time at the pool, not that the staff at the pool noticed Never were waited on once in 2 hrs, but the young girls couple chairs over were visited numerous times with ice cold water and other drinks When we had enough we tried to get back into the hotel, only to find out our key wouldn’t work. But we asked for a 2 hr extension to our checkout to enjoy the pool for a few hours since it was the main reason of our stay here, and you would think I was asking for a free weeks stay with the attitude the “gentleman” at the front desk had. Scottsdale | 0.06km from Talking Stick Resort Casino Cooperation and attitude of staff Storms closed the pools for the day.
